T E R M S  A N D  C O N D I T I O N S

 

Bookings are considered tentative until the booking form is completed, signed and returned to Centro CBD. A deposit of $250 will be charged to your credit card upon receipt of this form, which will be deducted from your total bill on the day. All other outstanding charges must be settled on the day of your event prior to departure.

BOOKING CONFIRMATION CANCELLATION POLICY

Any bookings cancelled outside of 30 days will revert back to the holding deposit of $250 to be charged as a cancellation fee should your booking be cancelled with less than 30 day’s notice.

FINAL NUMBER

Final numbers must be confirmed 72 hours prior to your reservation. Charges apply for the full amount of the set menu based on final confirmed numbers.

SETUP / DEPARTURE TIMES

All functions have a maximum duration time of 4hrs. Should your event run longer, then a surcharge of $250 / half hour will apply.

 

MENU

Function Group Bookings of 13 guests or more are required to order from our Set Menu.

Function Group bookings of 31 guests or more are required to pre-select 2 or 3 dishes from each course on our Set Menu to be served alternately at your event.

Optional extras from our set menu must be pre ordered and confirmed 7 days prior to your event.

Menus and pricing are subject to change. All menu selections must be finalised at least 7 days prior to event. We recommend not printing your own menus as produce may need to change slightly on the day due to availability.

 

CHILDREN’S MENU

Our children’s menu or ‘Bambini’ Menu is suitable for 12 years and under. Please consider this when stating how many adults and children confirmed on your booking form.

BEVERAGES

Your group booking must be a minimum of 35 adults if selecting one of our Beverage packages.

If selecting ‘Bar Tab’ on your booking form, please ensure you specify what your restrictions are, if any. We recommend that you pre-select the wines you would like us to have on offer for your event.

We practice responsible service of alcohol. Any guest who deemed to have had too much to drink by our staff will be refused service. Abusive behaviour toward our staff will not be tolerated. Any guest exhibiting verbal or physical abuse towards our staff will be asked to leave the venue, no exceptions.

 

 

ENTERTAINMENT

All suppliers are required to bring their own power cords/ powerboards and other equipment. All equipment and decorations must be taken at the completion of your event.

SUPPLIER MEALS

Meals for entertainers, photographers etc are charged at $50 per person and includes a main meal with non alcoholic beverages throughout the night.

DECORATIONS & GIFTS

You are more than welcome to supply flowers to decorate the restaurant along with any other styling requirements. Confetti and sprinkle decorations are not permitted. Nothing is to be nailed, screwed or adhered in anyway any part of the restaurant. All candles must be contained, no open flame candles permitted. For the smooth running of your event, we need to finalise strict details and timings well in advance for all deliveries & set up instructions. All decorations and goods including gifts must be collected at the conclusion of the function. We take no responsibility for lost or left behind items. Items found will not be retained unless specified prior to the event.